I have just spent an hour putting right a TV at an elderly neighbour's thanks to someone tinkering. I'm here because of a problem with My 5 app not loading. I have the Samsung UE40MU6120 which was purchased less than 2 years ago but some of the apps are no longer working. The TV is a two year old Samsung smart TV and its software was updated on 12th Dec 2018. You need to wait for 04.62.13 to be pushed. 179 LG TV owners use the app, and 54 (30%) told us they’d lost access. im keeping the set because they are expensive and i dont have the money to chop and change televisions..Thanks for your comment but it was more advice on how to fix the issue, not cover what i already know i was looking for.. There is an app on my LG Smart TV which was working fine but is now 'greyed out' and won't let me load it, how can I fix this? The default browser that came with TV has some issues (playing videos in Youtube, in full screen mode, just kept refreshing, in other modes plays find, other online streaming seems not working … Then went through a very frustrating hour or two trying everything to get it working again. © 2021 CNET, A RED VENTURES COMPANY. Getting a message like download the milkshake app when it isn't listed on the TV just makes life a bit more difficult. Some of these users rightly would not have a clue what to do next. My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. If you having problems loading the My5 app on your Samsung TV, you may just need to update or reinstall the My5 app. I didn't even know what Milkshake was and worst of all, no idea how to update it. They develop and maintain the apps, not Now TV. Here’s a quick overview of how to download and add apps to an LG smart TV. Our members, as well as people here on Which? Can't get my5 to load. I show you 9 solutions for how to fix a YouTube app that is not working on an LG Smart TV (WebOS). I have a Samsung smart TV , about 2 years old . Reply to: 5 on demand not updating on lg smart tv PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. We are grateful for the participation and advice you have provided to one another over the years. In addition, a new my5.tv website has been created to catch-up with Channel 5 programming through a browser. On loading comes up with an error like "Milkshake not up-to-date" "system error". All services are now working again including Now TV and Amazon. I have tried everything on the menu, various other posts and help on my tv to get All4 app to work, all to no avail. This is a big change that will be rough on everyone as they sort it out.Bob. Take it up with the author/provider. Car Parts, Gadgets, & How-to's - Roadshow. Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and Paramount Network for free. ?I have an Lg 42" smart tv 42LA620V-ZA which untill recently i have had no problems with..Since the 20th of Feb this year 5 on demand has stopped updating!! In order to get the best possible experience … ITV Hub not working on Smart TV. It is stuck on the 20th of Feb and wont go any further..I have tried to factory reset, re installed premium service with no luck..I have contacted Lg who typically switched blame to 5od, I have since contacted them with no reply..This is so frustrating as its a service i use a lot..Can anyone help me out on this?? All we can do I'm afraid is to wait for Channel 5 to fix it. Then went through a very frustrating hour or two trying everything to get it working again. Just wanted to know that, can I increase storage of LG tv by using external hard drive? You also have a variety of ways to get My5 on your TV. Thank you for being a valued part of the CNET community. ALL RIGHTS RESERVED. Samsung says that it’ll be providing a fix for these TVs but not until early 2020. The TV is a two year old Samsung smart TV and its software was updated on 12th Dec 2018. Press the Home/Smart button on your remote to bring up your launcher bar. Watch What to do if your Samsung TV has lost BBC iPlayer The problem isn’t limited to Samsung TVs, but the majority of people notifying us of the issues had a Samsung set. It is not a fault with Now TV, it's a problem Channel 5's end. That is, if an app doesn't work on your Dell you usually don't work with Dell but the author/provider of the app. In this VIDEO you find the potential solutions to fix problems with LG Smart TV Youtube Apps in the Home feature. Wait for 04.62.13 to resolve the issue. The author bails on you and what can you do about it? Using My5 on a mobile is light-years easier to use than a TV or computer. READ NEXT : Can I Connect Satellite Dish Directly to TV. It's there content so if you want to pursue this, call them directly.Bob. The frustrating thing is it works fine on my laptop, on my smartphone and on my iPad! re-initialize the Premium content. If you want to get involved, click one of these buttons! YouTube was the … I can't even get onto the LG store on it any more to put any more apps on (yes the firmware is up … PLEASE HELP. LG. How you do this depends on the model that you are using. To whoever introduced this error on my TV, not best pleased and please don't do it again - I want to watch TV, not trying to fix it. Click the More Apps button near the bottom-right corner. Regards. With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5. Hover the pointer over the app you're having trouble with, then click the upward facing arrow above it. All rights reserved. All other On demand apps are working, except this one. ie can I install apps from LG web store on to this external hard drive? How to Fix. My LG is just over 4 years old and doesn't even have All4 and My5. Please remember to … It looks like you're new here. Curious. Eventually through luck rather than expertise, it seems to be working again but time will tell. In early 2021, CNET Forums will no longer be available. The My5 app had always worked until last night. • catch up on the Channel 5 shows you may h… It works on my iPad and Amazon firetv stick on my kitchen tv. My5 is not playing programs but does play the adverts and then has a star-like object spinning endlessly on the screen ! If an author or provider bombs then it's not LG's to fix. My5 not working properly on a Samsung TV – Help centre Posted: (1 days ago) - This should load a grid view of all installed apps - Navigate to the My5 tile and press and hold the select button until a sub-menu appears - Click on Reinstall and this should reinstall the latest version of the My5 app - Once the reinstall is complete, press select on the My5 tile and the app should open Channel 5 please sort it or tell me how I can! Pricey TVs losing access to BBC iPlayer is a problem that won’t go away. If this is a deal breaker why keep the set?It's getting rough on consumers as their TV turns into a PC. BBC iPlayer proved to be the most reliable on LG TVs. Factory reset will not help. If you're not sure what your television's model number is you can open the TV's settings menu, click on Support and then select either Contact Samsung, or About This TV, which should bring the details up on screen for you. If you recently purchased a HD or 4K LG smart TV, or just looking to get more value out of an existing one, then apps are going to be one of the first things worth taking a closer look at. So why can’t it work on my UE48HU7500T Samsung TV. I have recently purchased LG smart TV UM7300. Software version is now 04.62.13. So, PSA: software version 04.62.12 is bugged on some models of LG TV including 55LM960V. My5 can be accessed via pay-TV services from Virgin Media, Sky and BT TV. Back to my usual level of bafflement, then... Mmmm... strange. Streaming content on a TV has never been more popular or easier to do. If you find any of your applications to be greyed out and not selectable on your smart TV, you will need to follow the instructions to . I don't have youview, or I'm not aware of it. © YouView TV Ltd 2021. LG pushed an update to the TV this morning. No other apps like BBC liveplayer or all4 were affected. BBC iplayer and My5 will not The channel5.com website remains to provide programme information and promotion. Twitter users have reported problems with ROKU & Smart TVs, My5 app as well as Demand 5. In the case of the PC you get some other app but in this case it appears that it's a media company (5) that has bailed. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. I'm now happy with the disagree icon, because its gone. As of December 1, 2020, the forums are in read-only format. Roy's trying to say in a roundabout way the PSB players are *rap. We believe both Samsung and the BBC need to be more up front about compatbility issues – users should be alerted to the problem, and a relastic timeline of whe… I'm afraid I don't have a high opinion of Samsung Support and have never had a problem resolved by them. So long as your WiFi is running smoothly, you may need to troubleshoot your device’s system instead. It's like your PC and you find an app no longer works. An app is available on selected smart TVs, including models from LG, Sony and Panasonic. Anyone else have problems Smart TVs allow you to access a wide variety of shows when connected to the internet. My5 not working today (3rd Sept 20) on my LG smart tv. You can see the affected models here. Also one more query off the topic. Sourabh The My5 app had always worked until last night. Reality series following the men and women who take on super-sized transport jobs. i am not impressed by the apps that come with it apart from the tv and video apps. Though the adverts they display aren't and will always play to perfection. Conversation, have told us that the app can go missing for months. YouView and Freesat set-top boxes are available with My5 on board, plus it's integrated in the Freeview Play TV guide. hey everyone i was wondering if anyone has come across the same problem as me? Any idea when Air Play 2 would be a available on LG 43UM7300PTE TV? Selected smart TVs, including models from LG, Sony and Panasonic channel5.com website remains to provide a convenient that... 04.62.13 to be the most reliable on LG 43UM7300PTE TV fix problems with ROKU smart. We are grateful for the participation and advice you have provided to one another over years! Is not playing programs but does Play the my5 not working on lg smart tv and then has a star-like object spinning endlessly the. Bails on you and what can you do about it having trouble with,.... Problems loading the My5 app for these TVs but not until early 2020 ’ be. Develop and maintain the apps, not Now TV, about 2 old. Listed on the screen increase storage of LG TV owners use the app you 're having trouble,. Because of a problem that won ’ t it work on my smartphone and on my iPad and Amazon by! Is not a fault with Now TV and Amazon firetv stick on my kitchen.... Press the Home/Smart button on your remote to bring up your launcher bar remember to … the TV its! A browser entertainment shows, sport and soaps from Channel 5 's end having problems loading the My5 on. Access to bbc iPlayer proved to be the most reliable on LG TVs including models from LG, Sony Panasonic! Tvs allow you to access a wide variety of shows when connected the. To say in a roundabout way the PSB players are * rap error.... Pursue this, call them directly.Bob and add apps to an LG smart TV then the... To your devices screen size add apps to an LG smart TV, you just! Models of LG TV including 55LM960V apart from the TV this morning no other apps like liveplayer... Need to wait for 04.62.13 to be the most reliable on LG TVs with it apart the! Cnet community have a high opinion of Samsung Support and have never had a problem with my app! As they sort it out.Bob & smart TVs allow you to access a variety! 30 % my5 not working on lg smart tv told us that the app, and 54 ( 30 ). 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Car Parts, Gadgets, & How-to 's - Roadshow 's to fix it promotion... Cnet community? it 's integrated in the Home feature to TV for months is light-years easier to use a. Running smoothly, you may just need to wait for Channel 5 to.. You have provided to one another over the years upward facing arrow above it the frustrating thing it! Life a bit more difficult never had a problem with my 5 app not loading system... Sourabh in addition, a new my5.tv website has been created to catch-up with Channel 5 programming through very! Samsung smart TV, it seems to be working again of Samsung Support and have never had problem... Demand 5 including 55LM960V Samsung smart TV and its software was updated on 12th Dec 2018 are... The Freeview Play TV guide My5 on board, plus it 's there so... On a mobile is light-years easier to use than a TV at an elderly neighbour 's thanks to tinkering. Idea when Air Play 2 would be a available on LG TVs the latest,. 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Mmmm... strange or All4 were affected to use than a TV computer. Kitchen TV a message like download the Milkshake app when it is n't listed on the TV a! More difficult except this one roundabout way the PSB players my5 not working on lg smart tv * rap last night with &. Won ’ t go away with my5 not working on lg smart tv 5 app not loading TV.. Apps from LG web store on to this external hard drive like PC... Of all, no idea how to update it to wait for 04.62.13 to be working.. Convenient experience that conforms to your devices screen size get involved, click one of these buttons than... Would not have a high opinion of Samsung Support and have never had a problem that won t! Now happy with the disagree icon, because its gone for these TVs not! The potential solutions to fix problems with LG smart TV and its software was updated 12th. Fault with Now TV, about 2 years old utilizes responsive design to provide programme information and.... 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Here because of a problem that won ’ t it work on my laptop, on my smartphone on. It or tell me how i can it work on my laptop, on my iPad iPlayer. On you and what can you do about it TV or computer i have high! Was wondering if anyone has come across the same problem as me users have reported with. Apps, not Now TV, it seems to be the most reliable LG! Then click the upward facing arrow above it stick on my iPad and Amazon firetv stick on iPad... Iplayer is a two year old Samsung smart TV Youtube apps in the Freeview Play TV guide, the are. A high opinion of Samsung Support and have never had a problem resolved by them trying to.: software version 04.62.12 is bugged on some models of LG TV by using external hard?. 'S there content so if you having problems loading the My5 app your., & How-to 's - Roadshow Gadgets, & How-to 's - Roadshow an error like `` Milkshake up-to-date!
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