No productive help yet from Netflix! Introducing My5. Anyone else have problems ... My5 not working [Deleted User] Posts: 0. on the subject of Samsung i recently bought a Q70R and after a couple of days trying to get a picture that wasnt devoid of dark detail plus it wouldnt play any dts files as Samsung wont pay for a dts codec, i … Verified Purchase. Samsung TV and Blu-ray problems; Can I watch My5 or Demand 5 outside the UK? Have a Sony xg81 49 I bought 4 days ago, and keep getting problems with the apps not working, tv has had a up date, when you go to the Sony app for the plays just say please wait and a black screen. My5 appears to have stopped working (watching on LG Smart tv). Can't get my5 to load. After each step, check the programme again to see if it's fixed the problem. All4, My5 and ITV hub not working. We’re up and ready to help on Monday - Friday 9.00am - 8.00pm and Saturday 12.00pm - 8.00pm *You’ll find the live chat icon in the bottom right corner of your screen. I seem to remember there was a specific software update some months ago to address this problem. Check that your broadband is working by testing it on another device like a tablet, smartphone or computer. Important notices. Pricey TVs losing access to BBC iPlayer is a problem that won’t go away. I can sign in to BBC iPlayer, Channel 4, ITV and My5 but not Netflix despite user name and password working on other devices. Channel 5 and its partners use cookies and similar technologies to store in your device to personalise your My5 experience and be able to serve you with more relevant ('targeted') advertising. Even my ancient Humax box had My5 app JamesE Posts: 6,399. If you’re using Powerline Adapters, check that … See the user guides if you're not sure how to connect your equipment. If you can’t watch or access, or you're having issues with, On Demand or catch up content, run through the following checks. I have a Samsung smart TV , about 2 years old . All we can do I'm afraid is to wait for Channel 5 to fix it. However, if you manage to get it to work, please let us know. If you have a Smart TV connected to the internet you may be able to get it that way. Similar Common Problems:1. UKTV Play has stopped working again but this time I have not been changing router etc, it just stopped at the weekend. Never rely on a TV's app features, very common for them to stop working after a while as support ends. Factory reset will not help. How can we help? i am not impressed by the apps that come with it apart from the tv and video apps. Especially check the cable from your BT Hub to your BT TV box, and the one between your Hub and phone socket. So why can’t it work on my UE48HU7500T Samsung TV. Has something happened that I don't wot of? Press and hold the power button on your TV remote until your TV turns itself off and then on again. Its down to the latest LG software update.....Now Tv app My5 & All4 don't work on my 2018 webos LG tv.....its a known problem by LG and they are working on it.The loss of Now Tv was only supposed to removed from 2014 and earlier models but somebody messed up . How can they call this a Smart TV without support for the basic UK Channels? How do I report a problem with My5? Playback failure on Amazon Fire TV devices; All Platforms Where can I find more information on how to receive 5 USA? Re: Why is Catch Up TV not working for all programmes? Have you checked for any updates to the Apps? 1.0 out of 5 stars Use it as a last resort. Freeview/Freesat HD, Virgin … Unplug the power cords of the device and the TV. Problems pairing Samsung TV app with your My5 account; Samsung 2012 TVs - My5 app closing on 21st October; My5 not working properly on a Samsung TV; Parental controls. My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5* and 5USA. My5 app works BBC iplayer works. Pls can you help? All services are now working again including Now TV and Amazon. We have a sky dish and a receiver with a 'freesat from sky' card in it, but it stopped working and as we never used it, didn't bother looking into it! This video show you some easy tricks to resolve the problems! 22/11/19 - 12:31 in Broadcasting #1. If you don't have a broadband connection, you'll need to fix this to watch On Demand. ... MY5 and ITV hub do not work on your Sony TV. I'm watching it right now but as you say flakey, sometimes loads and other times it just reverts to TV guide after a black screen. Obviously, we have shared this experience in order to warn others. Allow both the device connected and the TV to remain without power for around 2 minutes. No doesn't work on phone or TV and tablet,no daughters lap top, absolutely useless. I've tried random episodes on all 4, my5 under "catch up tv" I've also tried downloading something random under on demand and this is not working neither is anything under sky originals so I'm guessing there is a fault as I was able to watch sky originals a few weeks back guessing I'm going to have to get in contact with Sky tomorrow My5. ; Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. You need to wait for 04.62.13 to be pushed. In addition, a new my5.tv website has been created to catch-up with Channel 5 programming through a browser. 0. Samsung TV and Blu-ray problems; Can I watch My5 or Demand 5 outside the UK? See our section on error codes with steps on how to fix them. So, PSA: software version 04.62.12 is bugged on some models of LG TV including 55LM960V. I'll report it. I would also advise contacting channel 5 as they would be able to tell you more about the update and what it contains. Can't get my5 to load. Make sure the cable between your TV and BT TV box is connected securely. It is not a fault with Now TV, it's a problem Channel 5's end. 2 weeks before I conneted after long time with net to see a TV channel. Twitter users have reported problems with ROKU & Smart TVs, My5 app as well as Demand 5. If you didn't get an error, just go on to the next step. Forum Member. One person found this helpful. BBC I pay My5 apps not working. My5 still does not work on our 22" Samsung and now it only works occasionally on our 37" Samsung. Youview is configured, working via Ariel. Please don’t enter any personal data about yourself or anyone else that you don’t need to include. Hi, I bought 49″ curve JVC TV model LT-49N786 in Nov, 2017 with 2 years warranty from extra KSA. Resetting Hub and or entire tv does not solve issues. Shows "LOADING" when you select UKTV Play but never load. I've dug out my Youview box and they're alright on that. BBC iplayer and My5 will not Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! See the user guides if you're not sure how to connect your equipment. Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and Paramount Network for free. Not working for me now - but it used to. Plug the power cords of the device and the TV back into the electrical outlet. Wrote to Sony. If you’d like to join in, please sign in or register. The last step is to try restarting your BT Hub, modem and BT TV box: Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors. ... 4OD & ITVHub just does not work on this TV. Once your TV … We believe both Samsung and the BBC need to be more up front about compatbility issues – users should be alerted to the problem, and a relastic timeline of whe… • catch up on the Channel 5 shows you may h… Forum Member. David and the team travel the country hoping for some good deals Especially check the cable from your BT Hub to your BT TV box, and the one between your Hub and phone socket. Clearly the MY 5 app needs looking at by HUMAX folks. Or if you're watching in HD or UHD, you could always try watching the SD version of the channel instead. Solving problems. Keep track of your watch history and resume watching shows where you left off with My5 Product description Welcome to the My5 app from Channel 5, bringing your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network. "We aim to provide an update for these models early in 2020," it said. Make sure that your device has the latest version of iOS or iPadOS, watchOS, or tvOS.Then check for app updates. With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5. I get black screen, then blue screen, then jerky spinning pin wheel, then back to blue screen, then back to live TV channel. Can't get my5 … My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5* and 5USA. If you having problems loading the My5 app on your Samsung TV, you may just need to update or reinstall the My5 app. Reviewed in the United Kingdom on December 14, 2020. App not working on NOW TV Box or Smart Stick. You will have to create an account first, though, and like My5, TVPlayer requires you to be in the UK or connected to a British VPN server. Welcome to the Digital Spy forums. Has been working flawlessly since purchase 3-4 years ago, up to this week. NOW TV Box, Smart Box or Smart Stick not working? Here's how to check Powerline Adapters or BT Mini Connectors are working >. RESOLVED: Problems Accessing Live TV Feeds on Apple TV; Playback Failures On Amazon Fire TV Devices; Problems Pairing Samsung TV App With Your My5 Account; My5 App Closing On Samsung 2012 TVs; VJS-2010 Playback Error; Popular topics. If you're using a SCART cable, try using an HDMI cable for the best viewing experience. Check your cables are connected correctly. All other On demand apps are working, except this one. ... if this still doesnt work, then its down to My5 removing support for your series of TV. I also note that on the All4 web site when you send a technical query in and they ask on what am I viewing it that LG TVs are not on the list. 5. Unplug your TV from the power socket and wait for 30 seconds before plugging it back in. I have tried everything on the menu, various other posts and help on my tv to get All4 app to work, all to no avail. Check your cables are connected correctly. Compared to the likes of BBC iPlayer and All 4, My5 is a touch limited in terms of functionality, but you can still enjoy free on-demand entertainment on various devices. As the title says; All4 and My5 used to work perfectly well on my LG TV, now they don't. All we can do is wait for Channel 5 to fix as it is an issue their end. Unfortunately there has been silence so far from Channel 5, lots of people have tweeted them over the past few days so I'm sure they are working on it. PLEASE HELP. Keep track of your watch history and resume watching shows where you left off with My5 Product description Welcome to the My5 app from Channel 5, bringing your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network. How you do this depends on the model that you are using. Tried all these steps and the Factory Reset which I did last seems to have fixed the problem. Did a speed test using a tv speed test app and got over 40mbps so that should be good for 4k tv Through the apps menu you can download, uninstall, lock and unlock apps, giving you greater control over who can access your media. Here's how to check Powerline Adapters or BT Mini Connectors are working >, Disconnect the power supply from your Hub and BT TV box. 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